Contact Us
Email
service@jexnori.com
Telephone
+86 13812782989
Support Hours
Mon–Fri · 9:00 AM–6:00 PM
China Standard Time (UTC+8)
China Standard Time (UTC+8)
Response Time
We aim to reply within
1–2 business days.
1–2 business days.
How We Can Help
A direct line to JEXNORIVA™.
Whether you have a question before ordering or need assistance with an existing purchase, our customer support team can help with product information, order details, shipping, returns and other store enquiries.
01
Product Information
Questions about product details, designs, available options or specifications.
02
Order Assistance
Help with order status, changes or other purchase-related questions.
03
Shipping & Delivery
Questions about fulfillment, tracking, delivery or shipment-related issues.
04
Returns & Refunds
Assistance with eligible return requests, return instructions and refund enquiries.
Order enquiry?
Please include your order number and the email
address used during checkout so we can locate
your purchase more efficiently.
Send Us a Message
Complete the form below and our support team will
review your enquiry.
Business Identity
JEXNORIVA™
Legal Company Name:
Shanghai Hanyu Network Technology Co., Ltd.
Owner: Ren Yan
Business Address:
1st Floor, Building 1, No. 1185, Huaiyi Road, Jiading District, Shanghai, China
Website: jexnori.com
Shanghai Hanyu Network Technology Co., Ltd.
Owner: Ren Yan
Business Address:
1st Floor, Building 1, No. 1185, Huaiyi Road, Jiading District, Shanghai, China
Website: jexnori.com
Important Return Information:
Please contact us before sending any item back. The business address shown above is not automatically the return destination for every order. Eligible returns may need to be sent to a designated return facility after authorization. Unauthorized returns may not be accepted or processed.
Please contact us before sending any item back. The business address shown above is not automatically the return destination for every order. Eligible returns may need to be sent to a designated return facility after authorization. Unauthorized returns may not be accepted or processed.